Privacy Policy

Thank you for visiting our website. Your privacy is important to us, so please review our policy to learn about what information we collect, how we use it and how we keep it safe.

Note: We reserve the right to make changes to this Privacy Policy at any time, and will be posted on this page after the information collected is applied. This online policy applies only to information collected through this website only, and not to information provided offline. If the user links to outside websites, please review their posted Privacy Policies.


Information Collected

We collect personal information when registering online, placing an order, or communicating via email. We may ask for your name, mailing address, phone number, email address, and credit card information when registering and/or placing an order, however you may visit our website anonymously. The information you provide is beneficial to providing better service in responding to your requests, processing your transactions, and to provide our visitors with the latest information pertaining to our equipment, parts and repairs. All newsletters from our site, allow visitors to unsubscribe if they wish to do so.


Protecting our Visitors

We implement a variety of security measures to maintain the safety of our visitor’s personal information. Your information is contained behind secure networks and is only accessible by a limited number of authorized employees, contractors and agents. All personal and credit information provided, is transmitted through Secure Socket Layer (SSL) technology and then encrypted into our database only to be accessed by our authorized agents.


Fraud Prevention and Investigations

We may share information with government agencies or other companies assisting us in fraud prevention or investigations when:

  • Required or permitted by law
  • Protecting or preventing against an unauthorized transaction or potential fraud
  • Investigating fraud which has already taken place



Site Cookies and Tracking

This site uses cookies that enable the site or service provider’s systems to recognize your browser and operating system to remember certain information, such as items added to your cart. We also use cookies to help us gather data about website traffic and provide us an understanding how visitors use our site so that we can offer better site experiences and tools to improve customer service. Personal information cannot be collected through cookies or other tracking files, however if you previously provided personal information, cookies may be tied to this information. Your computer can warn you if a cookie is being sent, or you can disable cookies entirely through your browser settings, however doing so will disable certain accessible features which make your site experience more efficient. Cookie and tracking information may be shared with third party company links; however no personally identifiable information can be disclosed or shared with these companies.


Third Party Links

To provide our visitors with an extra service for visiting our site, we may include third party links. These linked sites are not affiliated with our privacy policy; we therefore are not liable or responsible for the content and activities these links provide. We welcome any feedback about these site links including if the provided link is no longer available.


Privacy Contact Information

If you have any questions, comments or concerns about our Privacy Policy, please contact us:
Email: ecmcanada.net
Phone: (604) 291-6363